Clarity Package coaching: Insights and momentum in just 3 sessions

Today I completed a three session clarity package with a client looking to make changes to her career and life heading into 2017.

The client had quit her career in public policy work nine years ago, early in her career, to take on the family business. It was a decision she felt pressured into making. Recently, she’s been missing the intellectual challenges and the sense of ‘making a difference’ that accompanied her work in human rights. To prepare for an upcoming shift she delegated a number of day-to-day tasks to a management company. But, she’s not looking to leave the family business fully yet, as it will provide her with a good income while she navigates what comes next.

In our initial consultation we did an exercise to provide more context for her desired changes. What surfaced is that her health is a concern and needs to be factored into to her thinking. It’s always useful to get the bigger picture going into any coaching engagement. Sometimes a client may want to make a change in one area but other parts of their life may not be lined up to support them.

In our first full session we uncovered her values. Advocacy, community, learning, connecting, making a difference, and her recent marriage were all important. It turned out that several of her values were being honored in her current work but some scored low in the assessment. Through discovery and scoring we got an honest snapshot of her current situation.

Some of the proposed actions that came out of this session turned out to be premature. At the start of our second session the client indicated that she needed to do more self discovery and research about potential opportunities before moving into action. In short, she needed to slow things down. Her timeframe shifted from being a few months to at least six months, and she now realized that there would be fewer hours in the week to give to a different type of work (5-10 hours rather than 20 hours). Often, our Saboteurs — or inner critic voices — awaken when we’re looking to make changes in our lives, and they can put lead boots on us that slow down progress. However, with this client I sensed a re-frame, that rather than a big shift in her career she was looking to pursue her passions more incrementally.

So, next we shifted to her role and purpose. She came up with the phrase ‘change agent’ in one of the visualizations, and that resonated with her both professionally and personally.

Our final session started with some positive updates. After connecting with friends and relatives she had signed up for an orientation class around learning a new technical skill, specifically a computer programming language. She’d also connected with an online nonprofit matching service where she could offer her professional services for a few hours at a time. These were two ways she could honor her values more fully. She saw potential obstacles around prioritizing her new goals versus family, but she also felt a high level of commitment to fulfilling them.

The focus of the third session was to create a vision for 2017. I asked my client to provide a headline for the year ahead: “Restructuring and reinvention – in that order!” she replied. By putting structures and systems in place within her existing business she would be creating more freedom and space for reinvention. And, by digging into personal finances, estate planning and home improvements she would be honoring her relationship with her new spouse.

Ultimately, she  completed  the Clarity Package with specific goals for 2017:

“I am clear that I want to get my house in order in 2017. I’m clear that I want to learn something in technology. I’m clear that I want to give back, and that I want to learn more about myself.”

The next step is to follow up with some assessment tools to help her with discovery around her personal strengths and blind spots.

 

Photo Credit: Dariusz Sankowski

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Today I completed a three session clarity package with a client looking to make changes to her career and life heading into 2017.

The client had quit her career in public policy work nine years ago, early in her career, to take on the family business. It was a decision she felt pressured into making. Recently, she’s been missing the intellectual challenges and the sense of ‘making a difference’ that accompanied her work in human rights. To prepare for an upcoming shift she delegated a number of day-to-day tasks to a management company. But, she’s not looking to leave the family business fully yet, as it will provide her with a good income while she navigates what comes next.

In our initial consultation we did an exercise to provide more context for her desired changes. What surfaced is that her health is a concern and needs to be factored into to her thinking. It’s always useful to get the bigger picture going into any coaching engagement. Sometimes a client may want to make a change in one area but other parts of their life may not be lined up to support them.

In our first full session we uncovered her values. Advocacy, community, learning, connecting, making a difference, and her recent marriage were all important. It turned out that several of her values were being honored in her current work but some scored low in the assessment. Through discovery and scoring we got an honest snapshot of her current situation.

Some of the proposed actions that came out of this session turned out to be premature. At the start of our second session the client indicated that she needed to do more self discovery and research about potential opportunities before moving into action. In short, she needed to slow things down. Her timeframe shifted from being a few months to at least six months, and she now realized that there would be fewer hours in the week to give to a different type of work (5-10 hours rather than 20 hours). Often, our Saboteurs — or inner critic voices — awaken when we’re looking to make changes in our lives, and they can put lead boots on us that slow down progress. However, with this client I sensed a re-frame, that rather than a big shift in her career she was looking to pursue her passions more incrementally.

So, next we shifted to her role and purpose. She came up with the phrase ‘change agent’ in one of the visualizations, and that resonated with her both professionally and personally.

Our final session started with some positive updates. After connecting with friends and relatives she had signed up for an orientation class around learning a new technical skill, specifically a computer programming language. She’d also connected with an online nonprofit matching service where she could offer her professional services for a few hours at a time. These were two ways she could honor her values more fully. She saw potential obstacles around prioritizing her new goals versus family, but she also felt a high level of commitment to fulfilling them.

The focus of the third session was to create a vision for 2017. I asked my client to provide a headline for the year ahead: “Restructuring and reinvention – in that order!” she replied. By putting structures and systems in place within her existing business she would be creating more freedom and space for reinvention. And, by digging into personal finances, estate planning and home improvements she would be honoring her relationship with her new spouse.

Ultimately, she  completed  the Clarity Package with specific goals for 2017:

“I am clear that I want to get my house in order in 2017. I’m clear that I want to learn something in technology. I’m clear that I want to give back, and that I want to learn more about myself.”

The next step is to follow up with some assessment tools to help her with discovery around her personal strengths and blind spots.

 

Photo Credit: Dariusz Sankowski

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Coaching a Fortune 500 Executive’s Commencement Speech

In April and May, we were on retainer to prepare a CEO for an important milestone — giving his first commencement speech. It’s an honor for anyone to be asked to speak on such an important occasion and it’s out of the ordinary for a technology executive who more typically speaks about company products and strategies.

As we reviewed the executive’s on-camera performances at the start of the project — we could see that he was a passable speaker but he had some habits that kept him from being truly entertaining or inspiring. We set out to achieve three goals:  a) to identify with the audience of graduates; b) to feel ‘within himself’ as he communicated from the heart; c) to create a vision about the world in front of them and the opportunities and challenges they face.

Up first was to develop a script that would connect with his audience of several thousand graduates. As expected, this took several iterations over many weeks. It needed to be personal, which meant we needed to keep digging and prodding. Finally we landed on the themes of  embracing change, taking risks and learning from failure. It’s not easy for a successful executive to speak about their failures, especially when they’ve gone from being a self-made millionaire to being broke, all within 5 years, but as journalists we knew this would connect with his audience, and give him credibility.

Once the script was in good shape we started rehearsals. We first mirrored back what we were hearing — his speech was slow and fairly monotonous. This is always profound work, getting our clients to hear themselves the way we hear them. Once they can hear it, they’re motivated to find a better version of themselves. We also used a technique where we marked up his script, providing direction for emphasizing words, pauses, breaths. He found this very useful and became skilled at hitting his marks.

Finally, as we reached the last week, with graduation day in sight and with the core messaging in place, we took the script to some lighter places. Marilyn is a stand up comedian and she’s worked in Silicon Valley for decades, so that was a useful combination. Not all the jokes made it into the final draft but it helped the executive find his own path to some lighter moments.

As the executive spent time with the script in the final days before delivering the speech, he made it his own. This really helped him gear up for the big day. He had the words, he had the techniques, and he now he’d found the heart of what he wanted to communicate: that success and failure go together, that failure shouldn’t stop you from trying, that taking risks will lead to both success and failure and that we all learn from both.

The audience loved him and he soared in his presentation.  We were thrilled to have helped shape it.

Marilyn Pittman and Marianne Wilman were the coaches on this project

Photo credit: FatimehNadimi

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In April and May, we were on retainer to prepare a CEO for an important milestone — giving his first commencement speech. It’s an honor for anyone to be asked to speak on such an important occasion and it’s out of the ordinary for a technology executive who more typically speaks about company products and strategies.

As we reviewed the executive’s on-camera performances at the start of the project — we could see that he was a passable speaker but he had some habits that kept him from being truly entertaining or inspiring. We set out to achieve three goals:  a) to identify with the audience of graduates; b) to feel ‘within himself’ as he communicated from the heart; c) to create a vision about the world in front of them and the opportunities and challenges they face.

Up first was to develop a script that would connect with his audience of several thousand graduates. As expected, this took several iterations over many weeks. It needed to be personal, which meant we needed to keep digging and prodding. Finally we landed on the themes of  embracing change, taking risks and learning from failure. It’s not easy for a successful executive to speak about their failures, especially when they’ve gone from being a self-made millionaire to being broke, all within 5 years, but as journalists we knew this would connect with his audience, and give him credibility.

Once the script was in good shape we started rehearsals. We first mirrored back what we were hearing — his speech was slow and fairly monotonous. This is always profound work, getting our clients to hear themselves the way we hear them. Once they can hear it, they’re motivated to find a better version of themselves. We also used a technique where we marked up his script, providing direction for emphasizing words, pauses, breaths. He found this very useful and became skilled at hitting his marks.

Finally, as we reached the last week, with graduation day in sight and with the core messaging in place, we took the script to some lighter places. Marilyn is a stand up comedian and she’s worked in Silicon Valley for decades, so that was a useful combination. Not all the jokes made it into the final draft but it helped the executive find his own path to some lighter moments.

As the executive spent time with the script in the final days before delivering the speech, he made it his own. This really helped him gear up for the big day. He had the words, he had the techniques, and he now he’d found the heart of what he wanted to communicate: that success and failure go together, that failure shouldn’t stop you from trying, that taking risks will lead to both success and failure and that we all learn from both.

The audience loved him and he soared in his presentation.  We were thrilled to have helped shape it.

Marilyn Pittman and Marianne Wilman were the coaches on this project

Photo credit: FatimehNadimi

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Coaching our Client to a Promotion, Unexpectedly

Recently we arrived at the office of a client to prepare her for an upcoming speech at a national sales convention. She is a regular client who has worked with us on many presentations over the last three years. We’ve developed a very good working relationship, and we were confident about how the session would go — we’d go through the deck, tweak the language and slides, then polish her presentation. This is the usual flow for our voice and presentation coaching.

But when we arrived our client was in an emotional turmoil because she found out that she may have been passed over for a promotion to VP. What we thought would be a good rehearsal turned out to be both an emotional roller coaster to navigate and a strategy session for making her case. First step, allowing her to vent and get her emotions out of the way. Then, we used a set of visual imagination techniques to get her clear on what she really wanted amidst the tight deadlines and the emotional stress.  

From there, we engaged in a  strategy session to help her prepare for her meeting that hour (!) with the human resources representative  to discuss her job status  We wanted her to understand that the HR person, while friendly with her, was not her confidante or best advocate. That meant: listen, stay calm, and let it be known that you are the best candidate for the VP position.

We left her that day knowing that she felt less hurt and more confident, which gave her courage and fortitude to face this difficult interaction. We had no idea what the outcome would be but we knew we’d coached her through her moment of crisis to a place where she was able to own her accomplishments and ask confidently for the promotion she’d worked long and hard to achieve.

The next week we heard from our client that she’d met with the CEO and team and, as she expressed it, “got her stripes.” She thanked us for our real-time “multifaceted assistance” towards getting her VP promotion. As coaches we have to be ready for anything, but it’s key to build a strong foundation with clients so that when the unexpected occurs we have the tools and rapport to have an impact no matter what circumstances we walk into. 

Voice & Presentation Coach Marilyn Pittman and Executive Producer Marianne Wilman were the coaches at this session      

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Recently we arrived at the office of a client to prepare her for an upcoming speech at a national sales convention. She is a regular client who has worked with us on many presentations over the last three years. We’ve developed a very good working relationship, and we were confident about how the session would go — we’d go through the deck, tweak the language and slides, then polish her presentation. This is the usual flow for our voice and presentation coaching.

But when we arrived our client was in an emotional turmoil because she found out that she may have been passed over for a promotion to VP. What we thought would be a good rehearsal turned out to be both an emotional roller coaster to navigate and a strategy session for making her case. First step, allowing her to vent and get her emotions out of the way. Then, we used a set of visual imagination techniques to get her clear on what she really wanted amidst the tight deadlines and the emotional stress.  

From there, we engaged in a  strategy session to help her prepare for her meeting that hour (!) with the human resources representative  to discuss her job status  We wanted her to understand that the HR person, while friendly with her, was not her confidante or best advocate. That meant: listen, stay calm, and let it be known that you are the best candidate for the VP position.

We left her that day knowing that she felt less hurt and more confident, which gave her courage and fortitude to face this difficult interaction. We had no idea what the outcome would be but we knew we’d coached her through her moment of crisis to a place where she was able to own her accomplishments and ask confidently for the promotion she’d worked long and hard to achieve.

The next week we heard from our client that she’d met with the CEO and team and, as she expressed it, “got her stripes.” She thanked us for our real-time “multifaceted assistance” towards getting her VP promotion. As coaches we have to be ready for anything, but it’s key to build a strong foundation with clients so that when the unexpected occurs we have the tools and rapport to have an impact no matter what circumstances we walk into. 

Voice & Presentation Coach Marilyn Pittman and Executive Producer Marianne Wilman were the coaches at this session      

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Client Story: Getting a Handle on the Saboteurs to Get a Promotion

I’m working as a career coach with a young client who is in his first job at a start up. He’s been feeling under-valued and under-appreciated and he’s been working longer and longer days, sometimes putting in as many as 19 hours per day. He’s the strongest individual contributor in his department, always the one management turns to in a crisis.

My client was promised a raise and given a timeline but then his manager left the company. He put his trust in his new manager but was feeling like nothing was happening. He feels competitive with his peers and over time his relationships at work have been taking a hit.

My client’s Saboteurs are very alive. One makes him feel betrayed, another causes him to create trouble by pushing too hard vocally, another makes him passive and unable to follow through.

During coaching we’ve identified and spent time getting to know the Saboteurs — the words they use, when they show up, what gets them going and the impact they have. And we’ve given each Saboteur a name so we now have a shorthand as they show up.

Over the last months my client has been getting more of a handle on his Saboteurs, they’re still present and at times forceful but they’re no longer in the driver’s seat. There’s now more room for his choices, and for smarter and more strategic decisions in the workplace.

During our latest session my client announced that he’d received a hard fought pay rise. He’s also now firmly on a path to a promotion with in-house mentoring and training.

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I’m working as a career coach with a young client who is in his first job at a start up. He’s been feeling under-valued and under-appreciated and he’s been working longer and longer days, sometimes putting in as many as 19 hours per day. He’s the strongest individual contributor in his department, always the one management turns to in a crisis.

My client was promised a raise and given a timeline but then his manager left the company. He put his trust in his new manager but was feeling like nothing was happening. He feels competitive with his peers and over time his relationships at work have been taking a hit.

My client’s Saboteurs are very alive. One makes him feel betrayed, another causes him to create trouble by pushing too hard vocally, another makes him passive and unable to follow through.

During coaching we’ve identified and spent time getting to know the Saboteurs — the words they use, when they show up, what gets them going and the impact they have. And we’ve given each Saboteur a name so we now have a shorthand as they show up.

Over the last months my client has been getting more of a handle on his Saboteurs, they’re still present and at times forceful but they’re no longer in the driver’s seat. There’s now more room for his choices, and for smarter and more strategic decisions in the workplace.

During our latest session my client announced that he’d received a hard fought pay rise. He’s also now firmly on a path to a promotion with in-house mentoring and training.

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Client Story: Am I Ready to Start My Business?

I’ve been working with a client for the last 2 months, meeting weekly. He’s very creative, thinks strategically and hired me because he’s been excited about starting a business for a while. But, despite his passion, he hasn’t been moving forward in concrete ways. He’s currently working as a creative consultant, but feeling under-utilized. Ultimately, he wants to turn his hobby, which he spends one day a week pursuing, into his full-time occupation.

What’s been so rewarding is how he has responded to exercises and visualizations around values identification, his personal vision statement, his inner wisdom and naming the Saboteur voices that can hold him back. There have been many moments of breakthrough and deep emotion as he sees himself more fully. From this place he makes light work of moving forward with his action steps each week.

This client is now creating a community for himself, based on his new business idea. This is happening easily, he’s being welcomed warmly and his venture is being taken seriously. Smartly, my client isn’t jumping into anything — he’s taking his time to review what he sees as three options for what his new business and his new life may look like. There’s also an ending at his current workplace to work through; leaving the financial security feels risky and saying goodbye to the daily friendships is not easy.

We’re now heading into business coaching which will shape his vision further and make it more real — establishing pricing structures, creating plans and timelines, identifying his ideal clients and doing inventory around his assets. So, is my client ready to start his own business? Well, for now let’s say he’s firmly embracing the Inception phase.

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I’ve been working with a client for the last 2 months, meeting weekly. He’s very creative, thinks strategically and hired me because he’s been excited about starting a business for a while. But, despite his passion, he hasn’t been moving forward in concrete ways. He’s currently working as a creative consultant, but feeling under-utilized. Ultimately, he wants to turn his hobby, which he spends one day a week pursuing, into his full-time occupation.

What’s been so rewarding is how he has responded to exercises and visualizations around values identification, his personal vision statement, his inner wisdom and naming the Saboteur voices that can hold him back. There have been many moments of breakthrough and deep emotion as he sees himself more fully. From this place he makes light work of moving forward with his action steps each week.

This client is now creating a community for himself, based on his new business idea. This is happening easily, he’s being welcomed warmly and his venture is being taken seriously. Smartly, my client isn’t jumping into anything — he’s taking his time to review what he sees as three options for what his new business and his new life may look like. There’s also an ending at his current workplace to work through; leaving the financial security feels risky and saying goodbye to the daily friendships is not easy.

We’re now heading into business coaching which will shape his vision further and make it more real — establishing pricing structures, creating plans and timelines, identifying his ideal clients and doing inventory around his assets. So, is my client ready to start his own business? Well, for now let’s say he’s firmly embracing the Inception phase.

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Client Story: “Trusting that when I take the initiative I won’t fall on my face”

Today I had a completion session with a 31-year-old client who I partnered with for three months. When she came to me she’d been in a job for more than 10 years and had been feeling stuck for some time. She was ready for a change but had a lot of fears about taking a leap. She didn’t trust that a new opportunity was going to emerge and her saboteurs were strong, magnifying the challenge.

In our coaching we came up with the metaphor of the long jump, and returned to it over many sessions. Early on we physically moved to a place that we called the ‘starting line,’ where all the possibilities and all the fears stood in front of her. Next she felt what it was like to pick up speed as she moved towards the white take-off line, (aka her job search). Then we went into slow motion — what would it be like to put just the ball of one foot on that white line? What did she feel as she began to lift off the starting line?  What did she notice as she looked out from the peak of her jump? What was the feeling as she brought her legs out in front of her reaching for maximum distance? And what was there for her as she landed? Slowing down each part of the process gave her time to see and feel more clearly. I love working with metaphor, it’s visual and playful but very, very real for the client-coach partnership, and a useful way for clients to get outside of their situation and into what’s possible vs. what’s not.

For my client there were false starts along the way as she looked to completely change the direction of her career. There was guilt around letting other people down as she stumbled. Half way through our work there was also a calling and deep connection to her spirituality which gave her a new confidence, strength and direction.

When I asked my client what she’d learned about herself she said, “I make things bigger in my mind but once I had trust it was liberating. I saw that by taking a big chance, bigger things can happen”.

I am proud of her getting herself unstuck. She was not living her values at her previous job, she was unhappy, unfulfilled and under-earning. But she liked her colleagues.

My client left her job two weeks ago and is now freelancing in the part of her industry she loves the most. There’s lots of room for her to grow and she’s not letting the fears get in her way, instead she sees opportunity. And she’s earning more in 6 hours than she was in a full week at her old job!

 

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Today I had a completion session with a 31-year-old client who I partnered with for three months. When she came to me she’d been in a job for more than 10 years and had been feeling stuck for some time. She was ready for a change but had a lot of fears about taking a leap. She didn’t trust that a new opportunity was going to emerge and her saboteurs were strong, magnifying the challenge.

In our coaching we came up with the metaphor of the long jump, and returned to it over many sessions. Early on we physically moved to a place that we called the ‘starting line,’ where all the possibilities and all the fears stood in front of her. Next she felt what it was like to pick up speed as she moved towards the white take-off line, (aka her job search). Then we went into slow motion — what would it be like to put just the ball of one foot on that white line? What did she feel as she began to lift off the starting line?  What did she notice as she looked out from the peak of her jump? What was the feeling as she brought her legs out in front of her reaching for maximum distance? And what was there for her as she landed? Slowing down each part of the process gave her time to see and feel more clearly. I love working with metaphor, it’s visual and playful but very, very real for the client-coach partnership, and a useful way for clients to get outside of their situation and into what’s possible vs. what’s not.

For my client there were false starts along the way as she looked to completely change the direction of her career. There was guilt around letting other people down as she stumbled. Half way through our work there was also a calling and deep connection to her spirituality which gave her a new confidence, strength and direction.

When I asked my client what she’d learned about herself she said, “I make things bigger in my mind but once I had trust it was liberating. I saw that by taking a big chance, bigger things can happen”.

I am proud of her getting herself unstuck. She was not living her values at her previous job, she was unhappy, unfulfilled and under-earning. But she liked her colleagues.

My client left her job two weeks ago and is now freelancing in the part of her industry she loves the most. There’s lots of room for her to grow and she’s not letting the fears get in her way, instead she sees opportunity. And she’s earning more in 6 hours than she was in a full week at her old job!

 

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Client Story: Coaching Managers on ‘Giving Feedback’

I’ve been coaching a group of managers working within a company of approximately 20 people, working with them one-on-one. Their senior managers are progressive and always pushing for new ways to engage their team. They brought me in to focus on the topic of ‘giving feedback,’ which is a core part of their company culture.

I spent the first few sessions with the managers as I would with any client, discovering the essence of who they are individually, in their personal lives and at work. We used various coaching models to uncover values, strengths, life purpose, wisdom and also blind spots and Saboteurs.

The manager who was having the most difficult time with giving feedback was able to make a breakthrough after the second session. She identified that her approach to managing had been about ‘following rules,’ which was causing tightness and rigidity. By the next session she had already turned a corner and was showing up as much more free, relaxed and confident.

Another client came to realize that she didn’t have much range as a manager — she was using the same tone whether she was giving positive feedback or constructive criticism. We created a framework for her to identify the type and level of feedback she wanted to give so that she was offering her team more transparency and more useful communication.

One manager came to realize that while she is strong and resilient, she needed to build her skills as a compassionate leader. We focused on giving feedback as a coach would — by asking more questions, listening more, being more curious and using her intuition.

Another manager identified that she preferred being in the trenches with her team. She was well liked but lacked authority when it came to giving feedback. Through our coaching sessions she became open to shifting her role, taking charge and delegating more. She’s now stepping back from the tactical day-to-day tasks, giving her team more opportunities to step up and spending her time being more strategic.

Here’s what two of the managers had to say about the leadership and career coaching:

“I’ve learned things about myself that I never focused on, wanted to admit or was able to pinpoint. It’s been helpful in motivating me to do things differently or think about my career/self in a different light. It’s also helped me figure out things about my colleagues and managing others that I was blind to in the past.”

“Having a third-party perspective has been super valuable in terms of being able to absorb the coaching and apply new tools. Conversations we had echoed previous conversations I’ve had with managers / team members, but there was more urgency to solve a problem when it came from a third party. On the flip side, it also amplified the wins and everything that was going well.”

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I’ve been coaching a group of managers working within a company of approximately 20 people, working with them one-on-one. Their senior managers are progressive and always pushing for new ways to engage their team. They brought me in to focus on the topic of ‘giving feedback,’ which is a core part of their company culture.

I spent the first few sessions with the managers as I would with any client, discovering the essence of who they are individually, in their personal lives and at work. We used various coaching models to uncover values, strengths, life purpose, wisdom and also blind spots and Saboteurs.

The manager who was having the most difficult time with giving feedback was able to make a breakthrough after the second session. She identified that her approach to managing had been about ‘following rules,’ which was causing tightness and rigidity. By the next session she had already turned a corner and was showing up as much more free, relaxed and confident.

Another client came to realize that she didn’t have much range as a manager — she was using the same tone whether she was giving positive feedback or constructive criticism. We created a framework for her to identify the type and level of feedback she wanted to give so that she was offering her team more transparency and more useful communication.

One manager came to realize that while she is strong and resilient, she needed to build her skills as a compassionate leader. We focused on giving feedback as a coach would — by asking more questions, listening more, being more curious and using her intuition.

Another manager identified that she preferred being in the trenches with her team. She was well liked but lacked authority when it came to giving feedback. Through our coaching sessions she became open to shifting her role, taking charge and delegating more. She’s now stepping back from the tactical day-to-day tasks, giving her team more opportunities to step up and spending her time being more strategic.

Here’s what two of the managers had to say about the leadership and career coaching:

“I’ve learned things about myself that I never focused on, wanted to admit or was able to pinpoint. It’s been helpful in motivating me to do things differently or think about my career/self in a different light. It’s also helped me figure out things about my colleagues and managing others that I was blind to in the past.”

“Having a third-party perspective has been super valuable in terms of being able to absorb the coaching and apply new tools. Conversations we had echoed previous conversations I’ve had with managers / team members, but there was more urgency to solve a problem when it came from a third party. On the flip side, it also amplified the wins and everything that was going well.”

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